Shipping policy
At Five Harvest Plaza Co, we aim to make your shopping experience simple and convenient. We currently offer shipping within Canada only and do not offer international shipping at this time.
Shipping Time
Orders are typically delivered within 5–8 business days from the date of purchase.
Our estimated shipping timeline is:
- Order Processing: 2–3 business days
- Transit Time: 3–5 business days
- Total Delivery Time: 5–8 business days
Please note that delivery times are estimates and may vary slightly depending on the destination, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Shipping Coverage
We currently ship to addresses within Canada only.
International Shipping: We do not currently offer international shipping outside Canada.
Order Processing
Orders are processed Monday through Friday, excluding Canadian statutory holidays. Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.
Orders placed on weekends or holidays will begin processing on the next business day.
Tracking Your Order
Once your order has shipped, tracking information will be provided by email when available. You can use the tracking number to monitor your package's delivery progress.
Delayed or Missing Packages
If your order has not arrived within the estimated 5–8 business day delivery window, please contact us so we can assist you.
Please contact:
Five Harvest Plaza Co
108 3 Ave SW
Calgary, AB T2P 0E7
Canada
Email: support@Fiveharvestplaza.shop
Phone: 1 604-224-3434
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order. If you notice an error, contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Important Note
Delivery times are estimates and are not guaranteed. Once a package has been handed over to the shipping carrier, delays caused by the carrier are outside our direct control.
Five Harvest Plaza Co — Delivering modern lighting across Canada.